Our Function in the Patient-Centered Medical Home Environment
Mental health screening in the medical office, team–based management of behavioral/medical disorders, preventive interventions.
Building collaborative patient-provider relationships, alignment of treatment plan with patient needs, novel treatment approaches using Secure Messaging and Internet resources.
Liaison with outside behavioral health providers, care coordination protocols, promote patient adherence and retention.
Patients needs can be met with a wide net of providers, specialization categories and service types; Better access and inclusivity through messaging and telehealth for difficult to engage patients, especially with severe medical/mental health needs and underserved populations; Ease of appointment making.
Encrypted Services utilized in our system. All behavioral health providers are licensed and insured.
Services support the “Triple Aim” as defined by
the Institute of Healthcare Improvement
Enhanced Patient Experiences:
Patients receive printed feedback of their screening results and can be involved in selecting a treatment type and provider, which may increase their satisfaction, commitment, and compliance with treatment goals. Patients have increased accessibility to comprehensive mental health services and can conveniently engage in their preferred mode of treatment, whether face to face, secure messaging and/or telehealth.
Improved Population Health:
Multidisciplinary care, interprofessional coordination, and inclusive care environment improves healthcare global outcomes and reduces health disparities.
Reduced Per Capita Health Care Costs:
Limit in-house mental health staffing with its cost, energy and risk. On-site screening targets and addresses patient risk factors such as smoking, substance abuse, mood disorder, unmanaged hypertension, and diabetes, which lead to the highest long-term costs in health care. Treatment suggestions generated from the Behavioral Health Screen are evidence-based and focused on reducing health care costs by promoting wellness behaviors such as exercise, stress management, sleep hygiene and nutrition.
Non-traditional treatment tools such as secure messaging decrease costs associated with a traditional therapy session. Patients with multiple co-morbidities have reduced overall costs in Medicaid systems by having regular contact with mental health staff.
What Type of Organizations Do We Assist?
ACO’s, Medical Schools, Clinics, Treatment Facilities, Nursing Homes, Independent Practice Organizations, Management Services Organizations, Managed Care Organizations, and Coordinated Care Organizations.